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How Business Energy Claim will help you

One of our highly trained advisors will listen sympathetically to you and take the details of your claim. Where the advisor feels you may have a valid claim, we will, upon your consent, refer you to one of our third-party expert law firms/solicitors.

You do not have to pay us anything, we will receive payment from our third-party law firms/solicitors for referring your case to them.

The law firm/solicitor we refer you to will charge you a fee which they will confirm with you directly and they will provide you with their own Terms and Conditions.

Business Energy Claim is not in any way responsible for the advice given or other work undertaken on your behalf by these third-party firms.

Contacting Us

When telephoning Business Energy Claim we inform you that calls may be recorded and used for internal training and regulatory compliance purposes only.

If you phone us between 10AM – 6PM Monday to Friday,  you will be put through directly to an Business Energy Claim advisor who will be able to talk you through the claims process and any queries you may have. If you phone at any other time, you will be put through to our call centre where we will take your details and arrange for a specialist advisor to call you back during the times above

However out of office hours you can always email us at

Policy against abusive call

We operate a zero tolerance policy towards the abuse of our employees who have a right to carry out their work without fear of being abused. Malicious or abusive calls are a criminal offense under Section 43 of the Telecommunications Act 1984, and Business Energy Claim will not hesitate to report such acts to the police.